Draft for owner review. Highlighted [CONFIRM: ...] items are facts I could not verify. Fill them in or delete the related sentence, then remove this notice. This text is not legal advice and does not guarantee legal compliance; have a qualified lawyer review it.
1Introduction and acceptance
These Terms & Conditions ("Terms") govern your use of the GoGlobalMart website at goglobalmart.me and its sections, operated by [CONFIRM: legal business name and type] ("GoGlobalMart", "we", "us"). Please also read our Privacy Policy and Affiliate Disclosure.
By choosing to use the site, you agree to these Terms. Where we ask you to accept them, for example when you create an account or place an order, we will make that a clear action on your part. Browsing alone is not treated as acceptance of an order or contract.
2Eligibility and permitted use
You may use the site if you can form a legally binding contract under the law that applies to you. [CONFIRM: minimum age or guardian rule]
You agree to use the site lawfully. You must not interfere with its operation, introduce malicious code, scrape it without our written consent, or use it to deceive others.
3Accounts and account security
Some features, such as a profile or order tracking, may need an account. [CONFIRM: which features need an account, and how sign-in works] You are responsible for keeping your login details private and for activity under your account. Tell us promptly if you think someone else has used it.
4Affiliate Shopping
In Affiliate Shopping we show products from third-party retailers such as Amazon, Flipkart, Meesho and Myntra. When you click a product link you leave GoGlobalMart and buy from that retailer.
We may earn a commission from qualifying purchases at no extra cost to you. See our Affiliate Disclosure.
5Mini Store transactions
Mini Store is intended for purchases made directly through GoGlobalMart. [CONFIRM: is Mini Store live? Who is the seller? Which payment methods and regions are supported?]
Where GoGlobalMart is the seller, the contract for the sale is between you and GoGlobalMart. Where a different seller fulfils an item, we will say so on the product or checkout page. [CONFIRM or delete]
6Food Restro services
Food Restro relates to food and restaurant services. [CONFIRM: is Food Restro live? Do you take orders, or only list restaurants? Who prepares and delivers food? Which areas are served?]
Restaurants are responsible for the food they prepare, including ingredients, allergen information and hygiene. If you have an allergy or dietary need, check with the restaurant before ordering.
7Product and menu information
We try to keep product, price, availability, image and menu details accurate, but they can change or contain errors, and much of it comes from third parties. Check details on the retailer's or restaurant's own page before you buy. We will correct errors we are told about.
8Prices and payments
Prices are shown in Indian rupees unless stated otherwise. For Affiliate Shopping, the price and payment are set by the retailer at their checkout. For Mini Store and Food Restro, prices and payment methods are shown at checkout. [CONFIRM: taxes, delivery fees, payment gateway name]
9Orders and order acceptance
For Mini Store and Food Restro, placing an order is an offer to buy. A contract is formed only when we, or the seller or restaurant, confirm it. We may decline or cancel an order, for example because of stock, pricing errors or suspected misuse, and we will refund any amount you already paid for it. [CONFIRM]
For Affiliate Shopping, the retailer decides whether to accept your order.
10Shipping, delivery and fulfilment
- Affiliate Shopping: the retailer ships and sets delivery times.
- Mini Store: [CONFIRM: delivery areas, timelines, shipping charges, carrier]
- Food Restro: [CONFIRM: who delivers, areas and estimated times]
Delivery times are estimates unless we state otherwise.
11Cancellations, returns and refunds
- Affiliate Shopping: follow the retailer's cancellation, return and refund policy. We cannot cancel, return or refund these orders.
- Mini Store: [CONFIRM: cancellation window, return period, conditions, refund method and timeline]
- Food Restro: [CONFIRM: when an order can be cancelled and when a refund applies]
Nothing in these Terms removes any rights you have under applicable consumer law.
12Your responsibilities
Give accurate information, keep your contact and delivery details up to date, check orders before you confirm them, and do not misuse offers, reviews or promotions.
13Intellectual property
GoGlobalMart's own text, design, logo and software belong to us or our licensors. You may not copy or reuse them without written permission. Third-party names, logos and product images belong to their owners and are used only to identify them.
14Third-party websites and services
The site links to retailers and other services we do not control. Their terms and privacy policies apply once you leave our site, and we are not responsible for their content or conduct.
15Website availability
We aim to keep the site available but do not promise uninterrupted or error-free access. We may change, pause or remove features, including for maintenance.
16Disclaimers and liability
The site is provided "as is" and "as available". To the extent allowed by law, GoGlobalMart is not liable for indirect or consequential loss, or for loss arising from a third-party retailer's products, delivery, returns or refunds. Nothing here limits liability that cannot be limited by law, or your statutory consumer rights. [Lawyer to review this section]
17Suspension and termination
We may suspend or end your access, or close an account, if you break these Terms, misuse the site, or if the law requires it. You may stop using the site at any time. [CONFIRM: how users can delete an account]
18Updates to these terms
We may update these Terms. The version number and effective date at the top show the current version. For material changes we will give clear notice on the site or, for account holders, by another suitable method. [CONFIRM] Orders already placed stay under the Terms that applied when you placed them.
19Governing law and dispute resolution
[CONFIRM WITH A LAWYER: governing law, courts or arbitration venue, and any grievance officer details required for your business] We encourage you to contact us first so we can try to resolve a problem informally.
20Contact
Email: [CONFIRM: public support email]
Phone: [CONFIRM: public phone number, or delete]
Address: [CONFIRM: registered business address]
Or use the contact form.